Leadership is fundamental in driving quality in an organization. A good leader’s actions and words filter down to all organizational levels to create a quality culture. The concepts of organizational leadership are built on a foundation of core business elements. A clear understanding of these elements is key in developing an organization’s strategic plan and vision. These core elements include: organizational structure and culture, roles and responsibilities of managers and leaders, change management, motivation and negotiation, and conflict and empowerment. This course explores the concepts of organizational design and leadership challenges.
People are the most valuable resource in most companies. As a leader, you need to know how to get the best out of them. With this course, you can find out how you can develop the qualities to motivate your people, earn their trust and lead them in the right direction.
This course will take you between 3 and 4 hours to complete.