Use a range of styles to handle conflict and achieve positive results.
Conflict in the workplace can have a negative effect on performance. Having the skills to handle conflict effectively can improve the success of your business, and this course can help.
You’ll learn to recognise why, how and where conflict might occur in the workplace. You’ll learn to identify conflict and understand its effects. And you’ll find out how to use a range of styles to handle conflict and achieve positive results.
This course will take you between 3 and 4 hours to complete.