College FAQs

Frequently Asked Questions & COVID-19 Updates

We are in unprecedented times and realise that you will have lots of questions. We don’t have all the answers but below is some information that you may find useful. We will keep this page updated as and when we receive new information.

Events Update

Panto & Jump Start Gig - Update

Pembrokeshire College has taken the difficult decision to cancel its Performing & Production Arts pantomime ‘Dick Whittington’ and the Music Performance and Production ‘Jump Start’ gig due to the significant rise in Covid cases in Pembrokeshire over the last few weeks, Pembrokeshire County Council Incident Management Team moving education establishments in Pembrokeshire from ‘Moderate’ risk to ‘High’ risk, and the guidance on holding large gatherings in educational settings.

We understand that this will be a huge disappointment to those of you who had hoped to attend these performances.

This has been such a difficult decision but has been taken to ensure that the safety of our audiences remains our primary focus.

If you have booked online, or by telephone with TicketSource, a full refund for the value of the tickets and booking fee will be actioned automatically. You will receive a notification of the refund process by email.

Exam and Assessment Questions

What’s happening with GCSEs and AS/A level assessment arrangements?

Updated 02 December

Please find attached the slides from the A-level Parent briefing including useful links.

A Level Learner Parent Briefing 2-12-2021

Covid-19 Advice for Staff and Students

Covid-19 Advice for Staff and Learners

Please do not attend College if you are symptomatic. You must self-isolate for 10 days from when your symptoms start. You must not return to College until your self-isolation period has ended.

Learners/staff and their households (and extended households) are advised to follow this advice by Hywel Dda University Health Board:

If a household member develops symptoms of COVID-19, the entire household should immediately self-isolate, and book a test for the individual with the symptoms. It is unnecessary to test the entire household if they are not symptomatic. The COVID-19 symptoms are:

  • a new continuous cough
  • a high temperature
  • loss of or change to sense of smell or taste

Booking a COVID-19 test:

To reiterate, Hywel Dda recommends testing only for those with a new continuous cough, a high temperature, or loss of or change in the sense of taste or smell. If a COVID-19 test is required, this should be arranged via the UK Booking Portal or by ringing 119. Testing is available within Pembrokeshire, Carmarthenshire and Ceredigion or via a home testing kit delivered to and collected from your home. The COVID-19 test is undertaken via a throat swab or combined throat and nose swab.

Hywel Dda is aware that some people are experiencing difficulty in accessing testing via these routes. If you have a problem, you can contact the Health Board on 0300 303 8322 and they will arrange testing for you.


It is essential that people who have COVID-19 symptoms, or who share a household with someone who has symptoms, must self-isolate, even if your symptoms are mild. To protect others, you must not attend school, college, nursery, other childcare settings, work, or go to or to places like a GP surgery, pharmacy or hospital.

Anyone with symptoms must self-isolate for 10 days from when their symptoms started. They must not return to school, college or work after 10 days if they are well enough to do so.

Anyone in the household who does not have symptoms must self-isolate for 14 days from when the first person in the home started having symptoms.

If you receive a positive test result, you will be contacted by the Test, Trace, Protect Team who will advise you further.

If the test is negative, self-isolation can end for everyone, children may return to school, students can return to College and parents can return to work if they are well enough to do so and as long as nobody else in the household has developed symptoms.

Non-household members/contacts:

If a person has been in contact with an individual experiencing symptoms, they should carry on as normal until that individual receives their test result. If this is positive, the Test, Trace, Protect Team will contact those people identified as contacts and advise accordingly.

General advice about COVID-19 and useful links

The situation is continually changing. Learners should regularly check the following websites for the latest updates and guidance:

General Questions

Starting College in September?

Go to our Enrolment Hub where you’ll find answers to the most commonly asked questions: Enrolment Hub.

If you can’t find the answer here, please email:

Useful Links

College Calendar

Latest Bus Timetable

Parent/Carers Guide

Page Updates

02 Dec 2021

  • Parent Briefing Slides added

04 Nov 2021

  • Music Gig Update

01 Nov 2021

  • Panto Update

04 August 2021

  • Results Days 2021