College FAQs

Frequently Asked Questions & COVID-19 Updates

We are in unprecedented times and realise that you will have lots of questions. We don’t have all the answers but below is some information that you may find useful. We will keep this page updated as and when we receive new information.

Results Days: 10 & 12 August 2021

Results Days 2021

Tuesday 10th August

WJEC

AS and A level

Welsh Baccalaureate

L3 Health and Social Care Principles and Contexts

L2 CCPLD

Extended Project

University of the Arts London

L3 Creative Programmes

Pearson

BTEC L3 QTAGs

 

Thursday 12th August

WJEC

GCSEs

Pearson/Edexcel

BTEC L2 and below QTAGs

GCSE Psychology

 

Learners will be able to collect their results between 08:30 and 12:30 on the respective results day. Any results not picked up by 12:30 will be posted that afternoon.

Any programmes not listed above will be posted directly to learners once received.

Learners will be advised on the relevant appeals process with their accompanying results slip.

Appeals Information

WJEC AS, A levels, Welsh Baccalaureate, Level 3 Health and Social Care Principles and Contexts

If you have been through the stage one Centre Review process, and still think that there is an error with your grade, you can appeal on one of the following grounds:

  • A centre administrative or procedural error
  • The grade is unreasonable
  • WJEC made an error

You will have received the application form along with your Centre Review outcome letter.

If you have not been through the stage one Centre Review process, you can only appeal your grade if there is a difference between the provisional grade you were issued by the College and the grade issued by WJEC.  Please contact appeals@pembrokeshire.ac.uk for an application form.

  • Priority appeals (those for which a higher education place is pending) must be submitted to the College by 22nd
  • Non-priority appeals must be submitted to the College by 16th

Any appeals received after these dates will not be processed.

Any appeals need to be sent to appeals@pembrokeshire.ac.uk within the timescales above, and we will support you through this process.

 

Extended Project Qualifications and Pearson BTEC Qualifications

If you believe there is an error with your grade you have the right to ask the College to undertake a Centre Review on one of the following grounds:

  • The College has made an administration error in determining the Teacher Assessed Grade.
  • There was an error in the way the College followed or applied its procedure for determining the Teacher Assessed Grade.

Requesting a Centre Review may mean that your result may stay the same, it may go up, or it may go down.

Any appeals need to be sent to appeals@pembrokeshire.ac.uk by 16th August 2021 on the application form available.

If, after the Centre Review, the College did not find an error with your grade, and you still think there is an error, you can ask the College to submit an appeal to the awarding body on your behalf.  If you request an appeal, this could mean that your result may stay the same, it may go up, or it may go down.

 

University of the Arts London (UAL) Qualifications

If you believe there is an error with your grade you have the right to appeal on one of the following grounds:

  • The College has made an administration error in determining the Teacher Assessed Grade.
  • There was an error in the way the College followed or applied its procedure for determining the Teacher Assessed Grade.
  • The College did not make a reasonable judgement when deciding which evidence to use to determine the Teacher Assessed Grade, or that the College did not make a reasonable judgement about the grade based on the evidence gathered.

If you request an appeal, this could mean that your result may stay the same, it may go up, or it may go down.

Any appeals need to be sent to appeals@pembrokeshire.ac.uk by 16th August 2021 on the application form available.

The College will then undertake the centre review process and inform you and UAL of the outcome by 27th August 2021.

Appeals information level one and two qualifications

 

WJEC GCSEs and Level 2 Children’s Care, Play, Learning and Development (unit 216)

If you have been through the stage one Centre Review process, and still think that there is an error with your grade, you can appeal on one of the following grounds:

  • A centre administrative or procedural error
  • The grade is unreasonable
  • WJEC made an error

You will have received the application form along with your Centre Review outcome letter.

If you have not been through the stage one Centre Review process, you can only appeal your grade if there is a difference between the provisional grade you were issued by the College and the grade issued by WJEC. Please contact appeals@pembrokeshire.ac.uk for an application form.

Any appeals received after this date will not be processed.

 

Pearson BTEC Qualifications, Pearson GCSE Psychology and OCR Level 2 Cambridge Technical Sport

If you believe there is an error with your grade you have the right to ask the College to undertake a Centre Review on one of the following grounds:

  • The College has made an administration error in determining the Teacher Assessed Grade.
  • There was an error in the way the College followed or applied its procedure for determining the Teacher Assessed Grade.

Requesting a Centre Review may mean that your result may stay the same, it may go up, or it may go down.

Any applications need to be sent to appeals@pembrokeshire.ac.uk by 3rd September 2021 on the application form available.

If, after the Centre Review, the College did not find an error with your grade, and you still think there is an error, you can ask the College to submit an appeal to Pearson on your behalf.  If you request an appeal, this could mean that your result may stay the same, it may go up, or it may go down.

JCQ_Appeals-Guidance_Summer-2021

Covid-19 Advice for Staff and Students

Covid-19 Advice for Staff and Learners

Please do not attend College if you are symptomatic. You must self-isolate for 10 days from when your symptoms start. You must not return to College until your self-isolation period has ended.

Learners/staff and their households (and extended households) are advised to follow this advice by Hywel Dda University Health Board:

If a household member develops symptoms of COVID-19, the entire household should immediately self-isolate, and book a test for the individual with the symptoms. It is unnecessary to test the entire household if they are not symptomatic. The COVID-19 symptoms are:

  • a new continuous cough
  • a high temperature
  • loss of or change to sense of smell or taste

Booking a COVID-19 test:

To reiterate, Hywel Dda recommends testing only for those with a new continuous cough, a high temperature, or loss of or change in the sense of taste or smell. If a COVID-19 test is required, this should be arranged via the UK Booking Portal or by ringing 119. Testing is available within Pembrokeshire, Carmarthenshire and Ceredigion or via a home testing kit delivered to and collected from your home. The COVID-19 test is undertaken via a throat swab or combined throat and nose swab.

Hywel Dda is aware that some people are experiencing difficulty in accessing testing via these routes. If you have a problem, you can contact the Health Board on 0300 303 8322 and they will arrange testing for you.

Self-isolation:

It is essential that people who have COVID-19 symptoms, or who share a household with someone who has symptoms, must self-isolate, even if your symptoms are mild. To protect others, you must not attend school, college, nursery, other childcare settings, work, or go to or to places like a GP surgery, pharmacy or hospital.

Anyone with symptoms must self-isolate for 10 days from when their symptoms started. They must not return to school, college or work after 10 days if they are well enough to do so.

Anyone in the household who does not have symptoms must self-isolate for 14 days from when the first person in the home started having symptoms.

If you receive a positive test result, you will be contacted by the Test, Trace, Protect Team who will advise you further.

If the test is negative, self-isolation can end for everyone, children may return to school, students can return to College and parents can return to work if they are well enough to do so and as long as nobody else in the household has developed symptoms.

Non-household members/contacts:

If a person has been in contact with an individual experiencing symptoms, they should carry on as normal until that individual receives their test result. If this is positive, the Test, Trace, Protect Team will contact those people identified as contacts and advise accordingly.

Exam & Assessment Questions

What’s happening with centre reviews and appeals in summer 2021

Update 23 June

Centre review process for WJEC GCSEs: GCSE Centre review and appeals (1)

Update 08 June

Centre review process for WJEC A levels and WBQ learners: Centre Review WJEC A levels and WBQ learners

What’s happening with GCSE and AS/A-level assessment arrangements?

Update 27 May

Qualifications Wales have produced a guide for learners: Summer 2021 qualifications – all you need to know

Here’s a link to the College’s policy which outlines its approach to awarding grades in summer 2021. Pembrokeshire College Approach to Quality Assuring WJEC Centre Determined Grades

Understanding AS, A level and GCSE Centre Determined Grades


Update 16 April

WJEC Student Guide to awarding arrangements for summer 2021:

student-guide


Update 16 April

Letter to learners from Qualifications Wales:

letter-to-learners-23-march-final


Update 31 March
Slides from A-level Learner & Parent Briefing on 25 March 2021

 


Update 4th March
Qualifications Wales have given more information about assessments in summer 2021 in their letter to learners (Welsh) which includes useful pictures to show more detail about the appeals process and the expected timeline for the summer assessment process.


Update 17 February

What is the difference between a Centre Assessed Grade (CAG) used in 19/20 and a Centre Determined Grade (CDG) used in 20/21?
Centre Assessed Grades (CAGs) were allocated in the 19/20 academic year based on evidence of work students had already completed at the point of the March 2020 lockdown. It was a grade prediction on what students were likely to achieve had they had the opportunity to sit the summer examinations as normal.
A Centre Determined Grade (CDG) will be based on the assessment of the standards students are performing throughout the course of study, determined internally by the centre while following WJEC guidelines and internal standardisation procedures.

How will my Centre Determined Grade (CDG) be decided?
A Centre Determined Grade (CDG) will be based on the assessment of the standards students are performing throughout the course of study, determined internally by the centre while following WJEC guidelines and internal standardisation procedures. Your lecturers will use the guidance to determine your overall grade by considering your performance in a few assessments.

Who will award my grade?
Centres will determine the grades and will let WJEC know. WJEC will issue the certificates which will show grades as in other years.

Will my teacher make the final decision about my Centre Determined Grade?
Your lecturers will use the guidance to determine your overall grade by considering your performance in a few assessments. All formal assessments will be given a standard set of criteria against which the work will be marked. Lecturers will standardise marking to ensure it is fair and consistent in line with agreed processes. The final grade is a Centre Determined Grade not a Teacher Determined Grade.

What standardisation process will be applied this year to ensure that a consistent approach is being applied by the centre?
Lecturers will standardise marking to ensure it is fair and consistent in line with agreed processes. The final grade is a Centre Determined Grade not a Teacher Determined Grade.
WJEC will help centres with this process and will provide training.

Will the whole syllabus be delivered and assessed?
Centres will be able to choose the pieces of work that they use to inform their judgement. You will not be assessed on a topic that you have not had the opportunity to learn. Centres will share this information with you and the approach they will be taking to come to their final judgements about the grades you will receive.

What formal assessments will I need to complete?
Your lecturers will use the guidance to determine your overall grade by considering your performance in a few assessments. More detail will follow on assessment plans.

Will the formal assessments be like formal exams that have taken place before?
The formal assessments will not be like a formal exam taken at the same time throughout the country in silence under time constraints. Formal assessment will however be taken within a specific time period and will assess specific and identified learning outcomes identified by the Centre and to which you will be informed of prior to them being taken.

Will my attendance be part of the decision-making process for a CDG?
If you are not attending you are missing important content and explanations, and this will impact your ability to complete any assessment either formal or informal.

Will my extenuating circumstances be taken into consideration in deciding my CDG?
We are awaiting more information on this from WJEC but if you have any extenuating circumstances you must inform your Course tutor/Learner Coach so that they have this on record. If you have specific medical issues, then evidence will need to be supplied.

Will my ALN be taken into consideration in deciding my CDG?
Your ALN will be taken into consideration and all the normal systems will apply as is the case now. If you have not been assessed for ALN it is your responsibility to ask to be assessed by contacting the learning support team. Your tutor may also refer you for assessment if they think you need this.

How will Study Skills Advisors and Learning Support Assistants be used to help me this academic year (GCSEs)?
If you are having any difficulties with your learning, SSAs and LSAs are available to help you. However, they cannot specifically help you to do your homework if this homework is evidence for the CDG. They can provide you with examples and guide you but you must complete the homework yourself. If you are entitled to LSA support this will continue and LSAs will be given specific guidelines as to how they can support you.

What happens if I think my grade is wrong?
Centres will have processes in place to allow students to ask for a review of your grade if you think it if wrong and/or correct any factual errors. WJEC will be required to have a process which will allow for an appeal of a grade on the grounds of a procedural error.


On Tuesday 9 February 2021 Qualifications Wales have given an update on what is expected in relation to the arrangements for centre determined grades in summer 2021. Qualifications Wales have written a letter to learners about the process.


On Wednesday 20 January 2021 the Education Minister, Kirsty Williams, announced that “Learners in Wales studying for Qualifications Wales approved GCSE, AS and A levels this year will receive grades determined by their school or college, based on work they have completed over their course.”

We’ve pulled together the key information:

We are sure that you will have many questions around this announcement so please be assured that we are working to obtain the answers and will share them with you as soon as possible.


On Friday 8th January 2021 the First Minister has announced an extended lockdown period and due to this the internal assessments that were due to take place between 22nd February and 23rd April have been cancelled.

  • The latest announcement from Qualifications Wales regarding the cancelled internal assessments can be seen here.
  • The WJEC response can be seen here
  • Further information about the extended lockdown period can be found here
  • Qualifications Wales / FAQs

We await more detailed information about revised arrangements and will keep you up to date.

What’s happening with vocational assessment arrangements?

Update 27 May 2021

Qualifications Wales have produced a guide for learners: Summer 2021 qualifications – all you need to know which includes vocational arrangements from page 12.

Here is a letter to learners on level 3 BTEC programmes. Awarding your BTEC Level 3 qualification(s) in 2021 (pearson.com)

Awarding vocational qualifications


Update 14 March 2021

Pearson have outlined their overarching approach for awarding BTEC qualifications this summer. Learners due to finish their qualification in summer 2021 will be in scope for alternative arrangements, which they are referring to as a ‘qualification level teacher assessed grade (QTAG’). Arrangements for learners who are ‘mid-flight’, i.e. due to certificate next summer, will differ. We are currently awaiting further detail from Pearson about how we implement this, and we expect this to come through at the end of March. The message from Pearson is for schools and colleges continue to deliver internal assessment in order to produce evidence of achievement. You can access further information here Teaching and learning support in 2020 | Pearson qualifications

The University of the Arts London (UAL) have outlined their overarching approach for awarding their qualifications this summer. Learners due to finish their qualification in summer 2021 will be in scope for alternative arrangements, namely a teacher assessed grade (TAG). The message from UAL is to continue to produce evidence and final major projects. You can access further information here Results 2021 – update from Ofqual and Department for Education | UAL (arts.ac.uk)


Qualifications Wales have written a letter to learners to give information about vocational assessments in summer 2021. We are awaiting further information from awarding bodies and will continue to keep you updated when we receive more information.

External assessments for BTec will be replaced with alternative arrangements and we will keep you updated. If you are studying a BTEC access learner updates here FE college students and parents | Pearson UK

If you are studying health and social care your faculty team will be in touch about any adaptations to arrangements that affect your programme.

General Questions

Starting College in September?

Go to our Enrolment Hub where you’ll find answers to the most commonly asked questions: Enrolment Hub.

If you can’t find the answer here, please email: admissions@pembrokeshire.ac.uk.

General advice about COVID-19 and useful links

The situation is continually changing. Learners should regularly check the following websites for the latest updates and guidance:

Useful Links

College Calendar

Latest Bus Timetable

Parent/Carers Guide

Page Updates

04 August 2021

  • Results Days 2021

23 June 2021

  • Centre review process for WJEC GCSEs

08 June 2021

  • Added information on Centre Review Process for WJEC A levels and WBQ Learners

27 May 2021

  • Added information on GCSE and AS/A Level Assessments and Vocational Assessments

16 April 2021

  • Added Qualification Wales letter to learners and Student Guide to awarding body summer arrangements

31 March 2021

  • Added slides from A-level Learner & Parent Briefing

16 March 2021

  • Update to vocational arrangements

09 March 2021

  • Update to GCSE & AS/A level assessments
  • Update to vocational arrangements and removed old information

25 February 2021

  • Added Online Access funding information

19 February 2021

  • Update for week commencing 22 Feb

17 February 2021

  • Information for Brickwork Students
  • Assessments for GCSEs, AS & A-levels updated

12 February 2021

  • Phased return for 22 Feb

11 February 2021

  • Update to GCSE, AS and A levels Exams & Assessments
  • Update

2 February 2021

  • Update added

21 January 2021

  • Updates to Exam & Assessments

18 January 2021

  • A-level January Mock Exam information removed

15 January 2021

  • Additional links added to Qualification & Assessment section

11 January 2021

  • Link to letter to learners from Qualification Wales

8 January 2021 16:25

  • Updated added

8 January 2021

  • Exam & Assessment section added

5 January 2021 12:45

  • Updates to 5 January

5 January 2021

  • Update 5 January

31 December 2020

  • College Re-opening Update January 2021

17 December 2020

  • College transport w/c 4 January 2021

11 December 2020

  • Update added

10 December 2020

  • Additional line regarding reporting absence
  • Update added

24 November 2020

  • Update – Important information for students from Ceredigion and north Pembrokeshire

23 November 2020

  • Update 16:00 regarding 24 November
  • Update – awaiting clarification
  • Important information for students from Ceredigion and north Pembrokeshire

17 November 2020

  • Pembrokeshire County Council Update

16 November 2020

  • Principal’s Update
  • Higher Education Students Update

13 November 2020

  • Principal’s Update

20 October 2020

  • COVID-19 Update

30 September 2020

  • Principal’s Update
  • Added COVID-19 Advice for Staff & Learners
  • Updated shop & canteen opening times
  • Removed various questions which are no longer applicable

11 September 2020

  • Removed:
    • Enrolment section
    • Start Dates section
    • various questions which are no longer applicable

29 August 2020

  • Added Parent/Guardians/Carers Letter

27 August 2020

  • Bus timetable updated
  • Added College & COVID-19 Updates section
  • Added question regarding
    • Learning Contact Centre
    • Support services
    • Public access areas
    • Bright Start Nursery
    • COVID-19 external links

25 August 2020

  • Update added to What will College be like with Social Distancing and Health & Safety

24 August 2020

  • Updated Canteen/Shop information