Travel and Tourism
Travel and Tourism
NCFE Level 3 Extended Diploma in Travel and Tourism
This course will suit prospective students who have ambitions of working in the travel and tourism industry, whether it may be organising and hosting events, investigating the role of cabin crew, developing customer service skills, marketing tourism businesses, and many more roles, which can prepare you for a career in a destination of your choice.
Is this course right for me?
The tourism industry is vitally important to many sectors of the UK, on a local and national scale, making a significant different to the UK economy and providing millions of jobs worldwide. This course can develop your adaptability in a working environment, your communication with others, your confidence and skills on how to work successfully in a team. We will provide you with the knowledge and skills to proper in any travel and tourism role.
This two-year course normally takes place over 4 days per week in college throughout the academic year. Successful completion of the Extended Diploma in year two is equivalent to three A-levels.
Through a range of assessments, you will find out about local, national and international destinations, and investigate what the business and tourism industry is about.
In addition to this, you will have the opportunity to undertake work experience in the tourism industry. As part of the course, you will be required to complete at least 45 hours of work experience during the period of February to May during your study day.
Practical activities are an important feature of the course and students will be encouraged to participate in visits to industry when appropriate, which will incorporate the study of locally/nationally run businesses (the cost of these trips is not included in the cost of the course).
What are the entry requirements?
- Five GCSEs at grade C or above (may include one relevant equivalent) to include English Language/First Language Welsh and Mathematics/Numeracy at grade D or above
- Each application is considered on individual merit
- Entry is subject to attending a course information session or informal interview
Current student - what are the entry requirements?
- Successful completion of relevant Level 2 programme with a merit grade or above in addition to a successful decision from progression board meeting
- GCSE English Language/First Language Welsh at grade C or above
- GCSE Mathematics/Numeracy at grade D or above
What will I learn?
The course will:
- focus on the study of the travel and tourism sectors in a number of occupational areas
- offer breadth and depth of study, incorporating a key core of knowledge, skills and understanding
- provide opportunities to acquire a number of practical work-related skills
Mandatory units to be studied include:
- The UK travel and tourism industry
- Customer service in travel and tourism
- Preparing for a career in travel and tourism
Optional units to choose from includes:
- UK visitor attractions
- Hospitality in travel and tourism
- Work experience in travel and tourism
- Travel agency operations
- The UK conference and event industry
- Marketing for travel and tourism
- UK passenger transport industry
- Resort representative roles and responsibilities
- Investigating airline cabin crew
- UK airports
- The cruise industry
- UK heritage sites
- Responsible tourism
- Specialist tourism
- Business travel
- Storytelling for tourism
Whilst completing these qualifications, learners may develop the knowledge, understanding and essential skills employers look for in employees including:
- team working
- independent learning
- problem-solving
- an appreciation for appropriate behaviour and dress
- appropriate interpersonal skills
- communicating with professional colleagues/peers and/or hierarchical seniors
- supporting other aspiring employees
- personal matters and deportment
- understanding work practices and how different roles and departments function within an organisation
As part of this programme you will also study the Destination Tourism Programme, which is an additional series of events throughout the year. The programme is designed to give an insight into and to raise awareness of opportunities within the tourism sector in Pembrokeshire and beyond:
- A combination of guest speakers, visits to local organisations and short courses and/or working on a live project
- An extended work placement in a business setting within the tourism sector
- An extended project which allows you to develop research, analytical and problem-solving skills to improve employment opportunities and enhance university applications
All optional modules are subject to change
Will I need to study additional English & Maths skills?
You may need to study an additional skills course depending on:
- the course you are taking at College
- what grades you gained in your GCSE Maths and/or English Language
Click below to find out what skills course you may be taking at College.
If you are studying a Workbased qualification:
- Essential Skills Wales (ESW) in Application of Number and Communications
All other courses:
- Upskilling Destination Programme – an hour and half session a week developing essential research skills, critical thinking, and academic writing techniques, supporting literacy, numeracy, digital literacy and employability skills
- A one year GCSE resit course in required subject/s
- Essential Skills Wales (ESW) in Application of Number and Communications, for Progression pathway programmes within the Built Environment Faculty only
For English:
- A one or two year pre-GCSE upskilling course in required subject/s
- Essential Skills Wales (ESW) in Application of Number and Communications, for Progression pathway programmes within the Built Environment Faculty only
For Maths:
- A one year GCSE resit course in required subject/s
- Essential Skills Wales (ESW) in Application of Number and Communications, for Progression pathway programmes within the Built Environment Faculty only
- A two year pre-GCSE upskilling course in required subject/s
- Essential Skills Wales (ESW) in Application of Number and Communications, for Progression pathway programmes within the Built Environment Faculty only
Learners studying on a Jobs Growth Wales (JGW+) programme will be timetabled into literacy and numeracy sessions. To discuss the opportunity of attending a GCSE resit programme, in addition to their JGW+ timetable, please contact skills@pembrokeshire.ac.uk
Can I do this course in Welsh?
How will I be assessed?
- Continuous assessment during the course
- Portfolio of evidence
- Workplace evidence
- Completion of a final major project
What can I do next?
This course will suit prospective students who have ambitions of working in the travel and tourism industry, whether it may be organising and hosting events, investigating the role of cabin crew, developing customer service skills, marketing tourism businesses, and many more roles, which can prepare you for a career in a destination of your choice.
Do I need to bring/buy any equipment?
- You may be eligible for funding. Find out more on our student finance page
Any costs above are approximate and may change.
Are there any additional costs?
- No tuition fee
- We are waiving the Administration Fee for the academic year 2025/26
- There may be trips/expeditions required or optional as part of this course
- You may be eligible for funding. Find out more on our student finance page
Any costs above are approximate and may change.
Additional information
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Sports Academy: While on this course you may be able to join our Sports Academy, if you have a talent for sport, find out what we offer on our Sports Academy page.
