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Enrolment FAQ’s

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USEFUL INFORMATION

Here are answers to some commonly asked questions. If you have a question that isn’t answered here, please email: admissions@pembrokeshire.ac.uk or use the contact form below.

Before Starting College

College is different to school. There is no school bell, you call your teachers by their first name and you are given more responsibility for your learning. It’s a more grown-up environment that prepares you for employment, an apprenticeship or university.
Many students worry about not knowing anyone before they start. Don’t worry, most people are in the same position. Tutors help students get to know each other during the first few days and you’ll soon start making new friends.
It’s completely normal to feel nervous about starting somewhere new. Many students feel the same way. Our tutors and support staff are here to help you settle in, make friends and feel confident during your first few weeks.

Enrolment

Enrolment will take place online via the OnTrack Application Portal once you have uploaded a photo of your GCSE results slip. You will find out everything you need to know about enrolling by clicking through the links within this Enrolment Hub.

  1. Take a photo of your results slip (including your name).
  2. Login into OnTrack Application Portal.
  3. Select Evidence from the menu.
  4. Choose Results as the Evidence Type.
  5. UPLOAD your photo.

If you can’t upload your results via the OnTrack Application Portal you can email a photo of your GCSE results slip to our admissions team, please include your full name and date of birth.

First, don’t worry, we will try our best to help you find the right course for you. Please still upload your grades via the OnTrack Application Portal.

If you did not quite achieve the grades you required, you may be offered a place on a lower level course (if available). We will be in touch to let you know what is happening.

If your grades are a long way off what you needed, don’t panic. Still upload your results via OnTrack Application Portal or email them to admissions@pembrokeshire.ac.uk and our Admissions team will contact you.

If you’re not sure that you’ve picked the right course, please get in touch with our friendly Admissions team as soon as possible. They will be able to provide you with some impartial advice and guidance and talk to you about your options and other courses that may be available. The sooner you make contact, the more likely we are to be able to find you a suitable alternative.

Email: admissions@pembrokeshire.ac.uk or call: 0800 9 776 788

Once you have uploaded or emailed your results, they will be checked by our Admissions Team. As we receive a large number of results, please allow at least two working days for them to be processed.

After your results have been checked:

  1. If you have met the conditions of your offer, you’ll receive details about your first day.
  2. If you have not quite met the conditions, we’ll contact you to discuss your options.
  3. If we need any further information, we’ll get in touch.

Getting Ready for September

To get used to College, and start to find your way around, your first day in College will be Tuesday 01 September or Wednesday 02 September depending on your course.

You will be sent an email with the date you need to attend, it is important that you attend to find out everything you need to know ready to start your course. You will also get your timetable to know which days you need to be in College.

Second year students start back from Thursday 03 September, you will receive an email from your course area with the exact date.

On your first day you will meet your tutors and classmates, receive important information about your course, College life and be shown around the campus. You will also receive your timetable and can ask any questions.

Everyone meets up in the atrium and is pointed to a meeting area for their course where your tutor will collect you. There will also be staff around to help direct you if you’re unsure where to go.

On your first day in College we advise that you bring basic stationery plus anything that you have been asked to buy for your course or anything you were advised to bring with you on Transition Day.

Whilst there is no College uniform, some courses such as engineering, hairdressing, beauty therapy, sport and hospitality will require you to purchase a uniform or overalls prior to starting your course.

Click on the relevant link to your course from the Enrolment Home Page to find out whether a uniform is required for your course.

Some courses do have fees to be paid, these could be workshop fees, equipment or DBS checks.

Click on the relevant link to your course from the Enrolment Home Page to find out whether anything is needed for your course.

You will be issued with your bus pass during the first couple of weeks of term. The bus drivers are aware of this and will let you on the bus without one.

This is the provisional Bus Timetable – this may change for September, so check back here for an updated version.

Applying for Education Maintenance Allowance (EMA) is easy, you can:

Once I'm a Student

You will receive your timetable once you start College in September.

You can access your timetable online via the My College page on the website or through the Student Portal (which is the default homepage within College). Once you have your Student ID you will be able to login and access a wealth of information and link to your timetable.

During the first few weeks of term, timetables can change so it’s important that you regularly check your timetable to make sure you are going to the right room.

It is recommended that you have access to a laptop for studying at home. You can find our device recommendations on the Bring Your Own Device page. While on campus, laptops can be borrowed from the lapsafes around the College.

You may find that some days you have lots of lessons and other days you have more free periods. Registers are taken at the start of every lesson but if you have a free period you do not need to remain on site although we advise students to use their free periods to catch-up on study and assignments.

There are lots of areas around the College where you can study including the library and the upper atrium. There are also spaces in the Construction Centre and the Technology Innovation Centre (TIC).

We have a wide variety of support and safeguarding services that are available for all our students, whether you are here full-time, one day a week or even just for a few hours each week, you’ll have access to all our support and safeguarding services.

You can find out about some of our support on our Student Support webpage.

When in College you can visit the Wellbeing Hub where staff will be able to help you.

You can speak to your tutor, visit the Wellbeing Hub or talk to any member of staff. We are here to support you with your studies, wellbeing and any concerns you may have.

If your bus is delayed, don’t worry. Often the bus company will let us know about major delays otherwise let your tutor know as soon as possible when you arrive. We understand that occasional transport issues can happen.

If you don’t achieve a grade C in Maths and/or English, you will need to either resit or upskill to achieve a higher grade. We will make sure that you are enrolled onto the relevant programme once you have started your main course at College.

Important updates will normally be sent directly to students. Parents and carers can also contact the College if they have questions or concerns.

After Finishing College

Most students progress to the next level of study. After completing a Level 1 or Level 2 course you can usually move on to a Level 2 or Level 3 course in the same subject, or sometimes in a related area.
For some subjects you may also be able to start an apprenticeship after Level 2.

If you’re not sure which option is right for you our friendly Admissions team can help you choose your next step. Email: admissions@pembrokeshire.ac.uk or call: 0800 9 776 788

After finishing a Level 3 course there are several routes you can take:

  • Study at university
    Extended Diplomas carry UCAS points equivalent to three A levels, which means you can apply for a wide range of university degrees.
  • Start an apprenticeship
    Many students choose a higher or degree-level apprenticeship to train while earning.
  • Go straight into employment
    Your Level 3 qualification gives you the skills and knowledge needed to apply for jobs in your chosen industry.

If you want help exploring your options our tutors and support teams can offer guidance throughout your final year.

Yes. Our student employment department, The Bureau, can help you find part-time or full-time work, an apprenticeship, or your first role in industry after you finish your course.

They can help with job searches, applications, CVs and interview preparation.

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