CompTIA A+
CompTIA A+
CompTIA A+
CompTIA’s A+ Certification is the industry standard for validating the foundational skills needed by support technicians in today’s digital world.
£3,100.00
Out of stock
Is this course right for me?
The CompTIA A+ Certification has recently been updated to reflect the growing focus on topics such as Cybersecurity, Privacy, IoT, Scripting, Virtualisation and Cloud.
This globally recognised vendor-neutral certification requires that you pass two exams: CompTIA A+ Core 1 Exam 220-1001 and Core Exam 220-1002.
After completing this course, you should be able to:
- Support basic IT infrastructure, including endpoint management, advanced device connectivity troubleshooting, and basic networking.
- Configure and support PC, mobile and IoT device hardware, including components, connectors and peripherals.
- Implement basic data backup and recovery methods and apply data storage and management best practices.
- Demonstrate baseline security skills for IT support professionals, including detecting and removing malware, addressing privacy concerns, physical security and device hardening.
- Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software.
- Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and the use of scripting in IT support.
This course is delivered virtually
- No formal entry requirements
Supporting Operating Systems
- Identify Common Operating Systems
- Troubleshooting Methodology
- Use Windows Features and Tools
- Manage Files in Windows
- Manage Disks in Windows
- Manage Devices in Windows
Installing and Configuring PC Components
- Use Appropriate Safety Procedures
- PC Components
- Common Connection Interfaces
- Install Peripheral Devices
Installing, Configuring and Troubleshooting Display and Multimedia Devices
- Install and Configure Display Devices
- Troubleshoot Display Devices
- Install and Configure Multimedia Devices
Installing, Configuring and Troubleshooting Storage Devices
- Install System Memory
- Install and Configure Mass Storage Devices
- Install and Configure Removable Storage
- Configure RAID
- Troubleshoot Storage Devices
Installing, Configuring and Troubleshooting Internal System Components
- Install and Upgrade CPUs
- Configure and Update BIOS/UEFI
- Install Power Supplies
- Troubleshoot Internal System Components
- Configure a Custom PC
Installing, Configuring and Maintaining Operating Systems
- Configure and Use Linux
- Configure and Use macOS
- Install and Upgrade Operating Systems
- Maintain OSs
Maintaining and Troubleshooting Microsoft Windows
- Install and Manage Windows Applications
- Manage Windows Performance
- Troubleshoot Windows
Network Infrastructure Concepts
- Wired Networks
- Network Hardware Devices
- Wireless Networks
- Internet Connection Types
- Network Configuration Concepts
- Network Services
Configuring and Troubleshooting Networks
- Configure Network Connection Settings
- Install and Configure SOHO Networks
- Configure SOHO Network Security
- Configure Remote Access
- Troubleshoot Network Connections
- Install and configure IoT Devices
Managing Users, Workstations and Shared Resources
- Manage Users
- Configure Shared Resources
- Configure Active Directory Accounts and Policies
Implementing Client Virtualization and Cloud Computing
- Configure Client-Side Virtualization
- Cloud Computing Concepts
Security Concepts
- Logical Security Concepts
- Threat and Vulnerabilities
- Physical Security Measures
Securing Workstations and Data
- Implement Security Best Practices
- Implement Data Protection Policies
- Protect Data During Incident Response
Troubleshooting Workstation Security Issues
- Detect, Remove and Prevent Malware
- Troubleshoot Common Workstation Security Issues
Supporting and Troubleshooting Laptops
- Use Laptop Features
- Install and Configure Laptop Hardware
- Troubleshoot Common Laptop Issues
Supporting and Troubleshooting Mobile Devices
- Mobile Device Types
- Connect and Configure Mobile Device Accessories
- Configure Mobile Device Network Connectivity
- Support Mobile Apps
- Secure Mobile Devices
- Troubleshoot Mobile Device Issues
Installing, Configuring and Troubleshooting Print Devices
- Maintain Laser Printers
- Maintain Inkjet Printers
- Maintain Impact, Thermak and 3D Printers
- Install and Configure Printers
- Troubleshoot Print Device Issues
- Install and Configure Imaging Devices
Implementing Operational Procedures
- Environmental Impacts and Controls
- Create and Maintain Documentation
- Use Basic Change Management Best Practices
- Implement Disaster Prevention and Recovery Methods
- Basic Scripting Concepts
- Professionalism and Communication
- Written examination
- You will need to bring your own device/laptop for this course, click here to find out more
Any costs above are approximate and may change. For information on refunds and course cancellations please see the fee policy.
- No additional costs
What are the entry requirements?
- No formal entry requirements
What will I learn?
Supporting Operating Systems
- Identify Common Operating Systems
- Troubleshooting Methodology
- Use Windows Features and Tools
- Manage Files in Windows
- Manage Disks in Windows
- Manage Devices in Windows
Installing and Configuring PC Components
- Use Appropriate Safety Procedures
- PC Components
- Common Connection Interfaces
- Install Peripheral Devices
Installing, Configuring and Troubleshooting Display and Multimedia Devices
- Install and Configure Display Devices
- Troubleshoot Display Devices
- Install and Configure Multimedia Devices
Installing, Configuring and Troubleshooting Storage Devices
- Install System Memory
- Install and Configure Mass Storage Devices
- Install and Configure Removable Storage
- Configure RAID
- Troubleshoot Storage Devices
Installing, Configuring and Troubleshooting Internal System Components
- Install and Upgrade CPUs
- Configure and Update BIOS/UEFI
- Install Power Supplies
- Troubleshoot Internal System Components
- Configure a Custom PC
Installing, Configuring and Maintaining Operating Systems
- Configure and Use Linux
- Configure and Use macOS
- Install and Upgrade Operating Systems
- Maintain OSs
Maintaining and Troubleshooting Microsoft Windows
- Install and Manage Windows Applications
- Manage Windows Performance
- Troubleshoot Windows
Network Infrastructure Concepts
- Wired Networks
- Network Hardware Devices
- Wireless Networks
- Internet Connection Types
- Network Configuration Concepts
- Network Services
Configuring and Troubleshooting Networks
- Configure Network Connection Settings
- Install and Configure SOHO Networks
- Configure SOHO Network Security
- Configure Remote Access
- Troubleshoot Network Connections
- Install and configure IoT Devices
Managing Users, Workstations and Shared Resources
- Manage Users
- Configure Shared Resources
- Configure Active Directory Accounts and Policies
Implementing Client Virtualization and Cloud Computing
- Configure Client-Side Virtualization
- Cloud Computing Concepts
Security Concepts
- Logical Security Concepts
- Threat and Vulnerabilities
- Physical Security Measures
Securing Workstations and Data
- Implement Security Best Practices
- Implement Data Protection Policies
- Protect Data During Incident Response
Troubleshooting Workstation Security Issues
- Detect, Remove and Prevent Malware
- Troubleshoot Common Workstation Security Issues
Supporting and Troubleshooting Laptops
- Use Laptop Features
- Install and Configure Laptop Hardware
- Troubleshoot Common Laptop Issues
Supporting and Troubleshooting Mobile Devices
- Mobile Device Types
- Connect and Configure Mobile Device Accessories
- Configure Mobile Device Network Connectivity
- Support Mobile Apps
- Secure Mobile Devices
- Troubleshoot Mobile Device Issues
Installing, Configuring and Troubleshooting Print Devices
- Maintain Laser Printers
- Maintain Inkjet Printers
- Maintain Impact, Thermak and 3D Printers
- Install and Configure Printers
- Troubleshoot Print Device Issues
- Install and Configure Imaging Devices
Implementing Operational Procedures
- Environmental Impacts and Controls
- Create and Maintain Documentation
- Use Basic Change Management Best Practices
- Implement Disaster Prevention and Recovery Methods
- Basic Scripting Concepts
- Professionalism and Communication
Can I do this course in Welsh?
How will I be assessed?
- Written examination
What can I do next?
Do I need to bring/buy any equipment?
- You will need to bring your own device/laptop for this course, click here to find out more
Are there any additional costs?
- No additional costs
Additional Information
Additional information
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