Pembrokeshire College, Merlins Bridge, Haverfordwest, Pembrokeshire, SA61 1SZ


Business and Tourism

Business and Tourism

Oxford Cambridge and RSA (OCR) Cambridge Technicals (CTEC) Level 2 Certificate in Business and NCFE Level 2 Certificate in Travel & Tourism

Do you dream about becoming an accountant, a lawyer, a business manager or a business consultant? Have you dreamed about working in guest relations, in marketing, or even managing a large event? This course will act as a stepping-stone on your journey to your desired destination.

ID: 34258

Is this course right for me?

This is an exciting new programme that is a combination of two complimentary courses.

The world of business and tourism is rapidly changing. You will learn about career opportunities in the business world, why and how businesses do what they do, and many other different elements that help to make businesses successful.  This course will support you with the development of your academic skills, and the development of your transferrable skills that are desired by employers globally including: time management, use of initiative to solve business problems, communication skills, and teamwork

Through a range of assessment activities, you will investigate businesses on a local, national and international scope, learning what the business world is all about.

This one-year course takes place over four days per week in college throughout the academic year. 

In addition to this, you will undertake work experience in the business world. As part of the course, you will be required to complete 45 hours of work experience.

Practical activities are an important feature of the course and students will be encouraged to participate in visits to industry when appropriate, which will incorporate the study of locally/nationally run businesses (the cost of these trips is not included in the cost of the course).

  • Three GCSEs at grade D or above (may include one relevant equivalent) to include English Language/First Language Welsh and Mathematics/Numeracy
  • Each application is considered on individual merit
  • Entry is subject to attending a course information session or informal interview
  • Successful completion of relevant Level 1 programme (including skills) and decision from progression board meeting
  • GCSE English Language/First Language Welsh at grade D or above
  • GCSE Mathematics/Numeracy at grade D or above
  • or evidence of improvement from internal GCSE/s

The focus is on the development of technical, practical and transferable work-related skills and business specific knowledge. This course investigates the functional areas of business. It will provide you with a broad base of knowledge relating to different types of business on a local, national and global scale. Units included:

Units to be studied include:

  • People in Organisations: This unit will develop your career management skills whilst at the same time, help you understand different job roles, departments and management structures in a business. This will help you to understand employability skills and plan your future career.
  • Communication in Business: This unit will help you to understand the importance of skills which are becoming increasingly important to employers. In particular, communication in business is different to everyday communication – this  will help you to develop your knowledge and understanding of these differences and reflect on your own ability to use communication skills in a manner appropriate to the work environment
  • Customer Service: You will understand the importance of meeting customer needs and different types of facilities and services. You will demonstrate customer service skills and how to deal with challenging situations.
  • Organising an Event: In this unit you will explore different types of events and the importance of events and conferences to the UK economy. You will also take part in organising an event and review their contribution.
  • Business Organisations: This unit will help you to understand the different aims and objectives of business organisations in different sectors of the economy, including the private, public and not-for-profit. You will also gain an understanding of the main functional areas in business organisations, for example marketing or administration, and the links between these organisations and external agencies.
  • Business Finance ‘The Basics’: Business is about making money. In simple terms this means getting more money in than the business spends. This unit will give you the basic financial knowledge needed for all aspects of business and will enable you to use two of the most popular forecasting techniques.
  • Work Experience: You will prepare for and undertake a work experience placement. For further development, you will review your own performance and produce an action plan.
  • The UK Travel and Tourism Industry: In this unit you will understand the structure of the UK travel and tourism industry as well as the different types of organisations. You will understand the factors in the development of the UK travel and tourism industry and relevant job opportunities in the sector.

There will be a focus on the development of literacy and numeracy skills, including GCSE resits. You will also be required to attend tutorials.

All optional modules are subject to change

You may need to study an additional skills course depending on:
  • the course you are taking at College
  • what grades you gained in your GCSE Maths and/or English Language
Click below to find out what skills course you may be taking at College

Learners are able to complete either the full qualification or certain units or elements through the medium of Welsh/bilingually. Visit our Welsh Language in the College page to find out what else is available to you.

  • Practical assessment during the course
  • Assignment work
  • Workplace evidence

This course is designed to give you a solid foundation in the principles of business and tourism to allow you to progress to higher level study. This course will support your progression onto Level 3 Business or Level 3 Travel and Tourism which can lead onto university study or into an exciting career in the business world with a diverse range of career opportunities in a varied range of businesses including: 

  • Accountancy 
  • Marketing 
  • Banking 
  • Finance 
  • Administration 
  • Law 
  • Business start-up 
  • Customer service 
  • Business management 
  • Business development 
  • Events management. 
  • Stationery - you will be told about any specific items before you start the course
  • Text books - you will be told about any specific items before you start the course, most text books are available to loan from the college library or online libraries
  • You will need to bring your own device/laptop for this course, click here to find out more
  • You may be eligible for funding. Find out more on our student finance page

Any costs above are approximate and may change.

  • No tuition fee
  • We are waiving the Administration Fee for the academic year 2024/25
  • There may be trips/expeditions required or optional as part of this course
  • You may be eligible for funding. Find out more on our student finance page

Any costs above are approximate and may change.

Additional information



Online Learning Elements?


Sports Academy: While on this course you may be able to join our Sports Academy, if you have a talent for sport, find out what we offer on our Sports Academy page.

Social Media

Latest Brochures

Last updated: 30/05/2024
The College takes all reasonable steps to provide the educational services and courses as described above. Details are correct at the time of editing but may be subject to change without prior notice. Courses will not run if student numbers are insufficient. The College has the right to refuse individuals entry to courses in certain circumstances. Prospective students may be advised of more suitable alternatives, if appropriate. The entry requirements stated are those that are normally required to undertake the programme of study.
Shopping cart close