Pembrokeshire College, Merlins Bridge, Haverfordwest, Pembrokeshire, SA61 1SZ

Business and Tourism

Cambridge OCR Cambridge Technicals Level 2 Certificate in Business and NCFE Level 2 Certificate in Travel & Tourism

Mode: Full-time

Level: Level 2 - Intermediate

Additional information

Level:

Mode:

Duration:

Learner:
Course ID: 34258

Interested in a career in business and tourism? Discover the world of opportunities available and start your journey here.

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Is this course right for me?

This exciting programme combines two complimentary courses, exploring the dynamic worlds of business and tourism while developing the skills and knowledge needed to succeed in your future career.

You will discover a wide range of career opportunities, explore how businesses operate and learn what makes them successful. Develop your academic abilities and build valuable transferable skills sought after by employers worldwide including communication, teamwork, time management, problem-solving and initiative.

Investigate businesses at local, national and international levels, gaining a real insight into how the business world works and the opportunities it offers and gain valuable real-world experience with approximately 30 hours of work experience.

Opportunities to take part in industry visits and explore local and national businesses will bring your learning to life and connect classroom knowledge with real-world experience. Please note that the cost of these visits is not included in the course fees.

  • Four GCSEs at grade D or above to include:
    • English Language & Literature/Cymraeg Language & Literature
    • AND Mathematics & Numeracy
  • Each application is considered on individual merit
  • Entry is subject to attending a course meeting or informal interview

If you completed your GCSEs before summer 2027, please contact Admissions to discuss entry requirements.

If you have gained your qualifications outside of the UK we will use ECCTIS to check their equivalence to UK qualifications. Please upload proof of your qualifications as part of the application process.
  • Successful completion of relevant Level 1 programme with a merit grade or above in addition to a successful decision from progression board meeting
  • GCSE English Language/First Language Welsh at grade D or above
  • GCSE Mathematics at grade D or above
  • Or evidence of improvement from internal GCSE/s

This course focuses on developing the practical, technical and transferable skills needed to succeed in the world of business, alongside a strong understanding of business principles. You’ll explore the key functional areas of business and gain a broad insight into how different types of businesses operate at local, national and international levels.

Units to be studied include:

Business organisations:

Discover the aims and objectives of businesses across the private, public and not-for-profit sectors. Explore key business functions such as marketing and administration and learn how organisations work with external agencies.

The UK travel and tourism industry:

Explore how the UK travel and tourism industry is structured and the factors that have influenced its development as well as the range of career opportunities available.

People in organisations:

Explore different job roles, departments and management structures within a business.

Communication in business:

Discover why effective communication is essential in the workplace and how it differs from everyday communication. Develop your understanding of professional communication and learn how to adapt your approach to suit different workplace situations.

Customer service:

Learn how to meet customer needs, explore different customer services and develop practical skills for delivering excellent customer experiences and handling challenging situations.

Organising an event:

Explore different types of events and conferences and their importance to the UK economy. Gain practical experience by helping to organise an event and evaluating its success.

Business finance – the basics:

Develop an understanding of the financial principles that help businesses succeed. You’ll learn how businesses manage income and expenditure and gain experience of using two popular financial forecasting techniques.

Work experience:

Put your learning into practice and undertake a work experience placement where you’ll reflect on your performance and create a personal action plan.

There will also be focus on the development of literacy and numeracy skills, including GCSE resits, as well as weekly tutorials.

All modules are subject to change.

You may need to study an additional skills course depending on:

  • the course you are taking at College
  • what grades you gained in your GCSE Maths and/or English Language

Below to find out what skills course you may be taking at College.

Work-based, progression pathway programmes within the Built Environment Faculty – you will study Essential Skills Wales (ESW) in Application of Number and Communications.

Jobs Growth Wales (JGW+) programme – will be timetabled into literacy and numeracy sessions. To discuss the opportunity of attending a GCSE resit programme, in addition to their JGW+ timetable, please contact skills@pembrokeshire.ac.uk

Life Skills Academy programmes – you will have opportunities to upskill in English and Maths through Wales Essential Skills Toolkit (WEST) / Century or attending Essential Skills classes.

All other courses and those who have progressed through the internal progression route:

Upskilling Destination Programme – an hour and half session a week developing essential research skills, critical thinking, and academic writing techniques, supporting literacy, numeracy, digital literacy and employability skills

A one year GCSE Resit Programme in GCSE Mathematics Intermediate Tier (Welsh or English medium) / GCSE English Language

A one or two year pre-GCSE upskilling course in required subject/s – The priority of this programme (Foundation Maths for Mathematics pathway) is to build fundamental skill and knowledge, to prepare learners for progression onto the one-year, intermediate tier resit programme.

A one year pre-GCSE upskilling course in mathematics – The priority of this programme is to build fundamental skill and knowledge, to prepare learners for progression to the Foundation Maths programme.

You have the option to complete course assessment/assignments or elements of the course through the medium of Welsh or bilingually. Visit our Welsh Language in the College page to find out what else is available to you.

  • Practical assessment during the course
  • Assignment work
  • Workplace evidence

This course provides a strong foundation in business and tourism, preparing you for further study or a future career.

On completion, you can progress to Level 3 Business or Level 3 Travel and Tourism, leading to university study or a wide range of career opportunities such as:

  • Marketing
  • Banking
  • Finance
  • Travel
  • Events management
  • Administration
  • Law
  • Business start-up
  • Customer service
  • Business management
  • Business development
  • Events management
  • Accountancy
  • Stationery - you will be told about any specific items before you start the course
  • Textbooks - you will be told about any specific items before you start the course, most textbooks are available to loan from the college library or online libraries
  • It would be beneficial, but not essential, to bring your own device/laptop to support your studies
  • You may be eligible for funding. Find out more on our student finance page

Any costs above are approximate and may change.

  • No tuition fee
  • There may be trips/expeditions required or optional as part of this course
  • You may be eligible for funding. Find out more on our student finance page

Any costs above are approximate and may change.

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Last updated: 05/11/2026
Disclaimer:
The College takes all reasonable steps to provide the educational services and courses as described above. Details are correct at the time of editing but may be subject to change without prior notice. Courses will not run if student numbers are insufficient. The College has the right to refuse individuals entry to courses in certain circumstances. Prospective students may be advised of more suitable alternatives, if appropriate. The entry requirements stated are those that are normally required to undertake the programme of study.
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